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Introduction

This Workshop offers an extensive training on the important role of Emotional Intelligence, Innovation, Creativity of Leadership and Management in the 21st Century and the Skills required to become a Creative Manager and build Self Awareness and Interpersonal Skills.
Companies today face high levels of competition in rapidly changing environments due to the impact of Globalization / Technology and increased buying power of customers.
Companies are creating new forms of organizations in the form of partnerships and strategic alliances.
The implications of the 21st Century are: The organization of the future; leadership and lifelong learning.
This Workshop teaches how to cope with the future and implement change in the following ways:
Strategic renewal and change; organizational culture and change; developing human resources; reinforcing new behaviours; and change leadership.

Objectives

After completing this course, the attendees will be able to:
• Understand Emotional Intelligence
• The Five Pillars of EI
• Learn about Innovation Reasons and Process
• Learn about Creativity and Critical Thinking
• Understand the Eight Stages of the Change Process
• Innovation
• Creativity
• Change Management
• Dealing with Change
• Empathy

Who Should Attend?

• Top Management
• Middle Management

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Course Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm